Hi, I’m Heather — I bring structure, clarity, and creativity to complex digital experiences.

I’m a Senior UX/Product Designer specializing in enterprise design systems, accessible interfaces, and content-heavy digitial experiences. I simplify the complicated and make large-scale systems feel human.

Recent Works

Image of screenshots from the recently re-designed Select Health website.

AEM Website and Advanced Design System

Select Health Website

Led UX, directed a scalable component and token design system, page building in Adobe Experience Manager, and asset management efforts for a 600+ page healthcare website, plus two other sub-branded sites during a full-scale rebrand. Managed developer documentation, page build tracking, stakeholder review processes, and asset management.

See it live ↦

magazine spread

Food Service Inventory Ordering

Performance Food Groups

Designed, tested, and launched a responsive ordering platform to consolidate multiple legacy systems following company acquisitions. Collaborated with product management, CX, and engineering teams to define business requirements and technical constraints. Led efforts to standardize and publish a component-based design system. Built complex card and list view components with limited Figma variants, optimizing for flexibility and scalability. Oversaw design team operations, including file organization, stakeholder presentations, and development handoff processes.

magazine spread

Company-wide Internal ERP System

Great Lakes
Wine & Spirits

Served as Lead Product Designer in partnership with the CIO to design a custom ERP platform for Great Lakes Wine & Spirits. Conducted usability testing, task analysis, and journey mapping to define key workflows across inventory, sales, and logistics. Delivered data-heavy UI designs and a scalable design system using Figma. Collaborated closely with engineering to ensure smooth handoff and implementation.

two people sitting on a ledge talking

Telephony Agent Sales Tool

Humana

Designed, tested, and launched a responsive ordering platform to replace legacy tools and integrate with telephony systems. Collaborated cross-functionally from kickoff through launch, leading concept validation, delivering high-fidelity designs in Figma, and maintaining a branded design sub-system. Conducted regular usability testing and partnered with engineering to ensure polished execution. The platform exceeded performance goals, achieving 9.5x more users than projected and over 67,000 enrollments by year-end.

©Heather Miller 2025
All Rights Reserved

Hi, I’m Heather — I bring structure, clarity, and creativity to complex digital experiences.

I’m a Senior UX/Product Designer specializing in enterprise design systems, accessible interfaces, and content-heavy digitial experiences. I simplify the complicated and make large-scale systems feel human.

Recent Works

AEM Website and Advanced Design System

Select Health Website

Led UX, directed a scalable component and token design system, page building in Adobe Experience Manager, and asset management efforts for a 600+ page healthcare website, plus two other sub-branded sites during a full-scale rebrand. Managed developer documentation, page build tracking, stakeholder review processes, and asset management.

See it live ↦

Image of screenshots from the recently re-designed Select Health website.
magazine spread

Company-wide Internal ERP System

Great Lakes
Wine & Spirits

Served as Lead Product Designer in partnership with the CIO to design a custom ERP platform for Great Lakes Wine & Spirits. Conducted usability testing, task analysis, and journey mapping to define key workflows across inventory, sales, and logistics. Delivered data-heavy UI designs and a scalable design system using Figma. Collaborated closely with engineering to ensure smooth handoff and implementation.

Food Service Inventory Ordering

Performance Food Groups

Designed, tested, and launched a responsive ordering platform to consolidate multiple legacy systems following company acquisitions. Collaborated with product management, CX, and engineering teams to define business requirements and technical constraints. Led efforts to standardize and publish a component-based design system. Built complex card and list view components with limited Figma variants, optimizing for flexibility and scalability. Oversaw design team operations, including file organization, stakeholder presentations, and development handoff processes.

magazine spread
two people sitting on a ledge talking

Telephony Agent Sales Tool

Humana

At Humana, I led the UX design of a responsive ordering platform that consolidated legacy tools and integrated with telephony systems. Working in an agile environment, I delivered high-fidelity designs in Figma, conducted bi-weekly usability testing, and collaborated closely with engineering to ensure quality implementation. The platform exceeded expectations—achieving 9.5x more users than projected during the pilot, 67,887 total enrollments by year-end, and an average of 622.7 sessions per day.

©Heather Miller 2025 All Rights Reserved

Hi, I’m Heather — I bring structure, clarity, and creativity to complex digital experiences.

I’m a Senior UX/Product Designer specializing in enterprise design systems, component libraries, and content-heavy digital experiences. I simplify the complicated and make large-scale systems feel human.

Recent Works

AEM Website and Advanced Design System

Select Health Website

Led UX, directed a scalable component and token design system, page building in Adobe Experience Manager, and asset management efforts for a 600+ page healthcare website, plus two other sub-branded sites during a full-scale rebrand. Managed developer documentation, page build tracking, stakeholder review processes, and asset management.

See it live ↦

Image of screenshots from the recently re-designed Select Health website.
magazine spread

Company-wide Internal ERP System

Great Lakes
Wine & Spirits

Served as Lead Product Designer in partnership with the CIO to design a custom ERP platform for Great Lakes Wine & Spirits. Conducted usability testing, task analysis, and journey mapping to define key workflows across inventory, sales, and logistics. Delivered data-heavy UI designs and a scalable design system using Figma. Collaborated closely with engineering to ensure smooth handoff and implementation.

Food Service Inventory Ordering

Performance Food Groups

Designed, tested, and launched a responsive ordering platform to consolidate multiple legacy systems following company acquisitions. Collaborated with product management, CX, and engineering teams to define business requirements and technical constraints. Led efforts to standardize and publish a component-based design system. Built complex card and list view components with limited Figma variants, optimizing for flexibility and scalability. Oversaw design team operations, including file organization, stakeholder presentations, and development handoff processes.

magazine spread
two people sitting on a ledge talking

Telephony Agent Sales Tool

Humana

At Humana, I led the UX design of a responsive ordering platform that consolidated legacy tools and integrated with telephony systems. Working in an agile environment, I delivered high-fidelity designs in Figma, conducted bi-weekly usability testing, and collaborated closely with engineering to ensure quality implementation. The platform exceeded expectations—achieving 9.5x more users than projected during the pilot, 67,887 total enrollments by year-end, and an average of 622.7 sessions per day.

©Heather Miller 2025 All Rights Reserved